Safeguarding at St Augustine’s
Pastoral Care
St Augustine’s models its pastoral practices on the teaching and example of Christ, The Good Shepherd, where every member of the college community plays a part in creating an atmosphere of freedom and love.
This is achieved through the daily exercise of courtesy, respect, valuing others, generosity and self-discipline.
Safeguarding
Safeguarding Email: Safeguarding@st-augustines.wilts.sch.uk
Keeping Children Safe in Education is of primary importance for the College. While we promote the role of all members of the community to ensure all are safe, the college has a core team of staff whose role it is to address Safeguarding and Child Protection issues that arise for students.
It is the role of this team to ensure the Rights of the Child are being up-held and to address, formally or informally, any situations or occasions where these rights may be compromised.
This Team work closely with external agencies to ensure that students can access the support they need and that may fall outside of the remit of the College.
Link to Safeguarding and Child Protection Policy here
Out of school hours
At St Augustine's, the safety and wellbeing of every child is our highest priority. While we are always here to listen and support during the school day, we recognise that concerns about a child’s welfare can arise at any time.
If you have a safeguarding concern outside of school hours, please contact the Integrated Front Door service. The IFD is the first point of contact for children’s social care and works with other agencies to ensure that children and families receive the right support as quickly as possible.
For families in Wiltshire, you can contact the Wiltshire Integrated Front Door for advice or to report a concern. Outside of normal working hours, calls are handled by the Emergency Duty Service.
Main IFD contact (office hours)
- Phone: 0300 456 0108
- Email: integratedfrontdoor@wiltshire.gov.uk
⏰ Opening hours
- Monday–Thursday: 08:45 – 17:00
- Friday: 08:45 – 16:00
🚨 Out of hours (Emergency Duty Service)
- Phone: 0300 456 0100
If you believe a child is at immediate risk of harm, please call 999 and ask for the police.
If your concern is not urgent, you can also speak to a member of the school’s safeguarding team when the school reopens.
We all share a responsibility to keep children safe. If something doesn’t feel right, it’s important to report it.
Wellbeing
We all experience stress, anxiety or difficult situations at times - and often that can mean we need extra support.
Your first point of contact will be your Tutor or Head of Year. They can help with lots of things like dealing with friendship troubles, homework struggles, and your mental and physical wellbeing.
Here are some great resources to help you help yourself:
Mental Health
For children and young people | Mind, the mental health charity - help for mental health problems
Receiving support | Young Peoples Mental Health | On My Mind | Anna Freud Centre
For Children & Young People - TeenTalk
Get help | Barnardo's (barnardos.org.uk)
Building Resilience in Children
Harmful Sexual Behaviours
The things I wish my parents had known - online sexual abuse
Immunisations
HPV vaccine overview - NHS (www.nhs.uk)
3-in-1 teenage booster FAQs - NHS (www.nhs.uk)
Smoking; Drugs and Alcohol
Young people - Wiltshire Council
Honest information about drugs | FRANK (talktofrank.com)
Guidance on alcohol & young people | Drinkaware
Sexual Health
If you're not sure where to start, start here: www.onyourmind.org.uk
Meet the Team
Safeguarding
Mr Jordan Mockett
Assistant Headteacher (Attendance & Behaviour) Designated Safeguarding Lead DSL (Level 3)
Mrs Rachael Hodges
Deputy Headteacher DSL (Level 3)
Mrs Louise Parsons
Deputy Designated Safeguarding Lead (DDSL - Level 3), Head of Year 7 and Transition and Teacher of Mathematics
Mr Daniel Taylor
Deputy Designated Safeguarding Lead (DDSL - Level 3), Head of ICT
Pastoral Team
Mrs Julie Uncles
Chaplain
Mrs Lauren Penny
Safeguarding Coordinator, DDSL - Level 3
Miss Sharon Gant
Pastoral Officer, DDSL - Level 3
Mrs Lynsey Carter
Safeguarding Administrator
Mrs Claire Braham
Behaviour Support Officer, DDSL - Level 3
Mr Roger Gordon
Behaviour Support Officer, DDSL - Level 3
Miss Sophie Hallett
Behaviour Assistant
Other links
School Nurse
Drop-in service is provided for any health issues. Students can attend drop in sessions with the school nurse on Wednesday lunchtimes. She is in the small room in the Olive Tree Room.

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